Frequently Asked Questions
What is the minimum order quantity (MOQ)?+
MOQs vary by product. Most electronics and kitchenware items can be ordered at retail quantities, while some bulk items have a minimum of 100 units. Contact us for detailed MOQ and tiered wholesale pricing.
Can I order in bulk for wholesale or private label?+
Yes. We support wholesale orders with tiered discounts, and offer private label services including custom branding, packaging, and product labeling for qualified orders.
How long does shipping take?+
Standard shipping takes 5-8 business days. Express shipping takes 2-3 business days. Free standard shipping is available on orders over the free-shipping threshold.
What is your return policy?+
We offer a 30-day return window for unused products in original packaging. Defective items are replaced or refunded at no cost. Refunds are processed within 5-7 business days.
Do you ship internationally?+
Yes, we ship worldwide. International orders may be subject to customs duties and taxes, which are the customer's responsibility. We provide tracking on all orders.
Are your products certified?+
Most of our electronics carry CE, FCC, and RoHS certifications, and kitchenware meets food-safe standards. Certification documents are available upon request.